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When goods are requested for delivery to site, Kings Landscaping’s obligation is to deliver as near to site as a safe hard road permits. In cases where the vehicle is requested to deliver or collect goods to or from a place off the public road, the customer shall be solely responsible for any accidents or damage resulting from this.

The driver’s responsibility is limited to handling goods off the vehicle, it is at their discretion as to whether delivery requirements can be met in a safe manner on site. Should they decide requirements cannot be met, an alternative delivery area/date will be discussed. Additional delivery charges will be applied.

If any Kings Landscaping vehicle is kept on site for an unreasonable amount of time or has to return to the depot without completing delivery for any reason (e.g. ground conditions not suitable) or if additional staff have to accompany any Kings Landscaping driver, an appropriate additional charge will be made. Should the vehicle get stuck and requires recovering, a minimum charge of £100 will be applied. If the customer does not accept delivery of goods ordered for any reason costs incurred will be charged.